COURSE DATE:
January 23 - April 24, 2023
LOCATION:
Brightspace - D2L Virtual Platform
BRIEF DESCRIPTION:
Join us for self-paced and self-study SCMP Online modules. We design our program keeping in mind the convenience of our accreditation candidates, most of who are working professionals and therefore value time alongside excellence in supply chain education.
Operations and process management concerns the management of the direct resources and value-added activities that transform inputs (e.g., material, labour, capital, energy and skills) into outputs (goods and services).
Operations managers make decisions, both strategic and tactical, in a variety of contexts:
- Capacity
- Facilities
- Technology
- Sourcing
- The workforce
- Quality
- Planning and control
- The organization
The aim of this module is to introduce you to the fundamental concepts of operations management from a general management perspective. Tactical and strategic operations will be addressed. Operations design and management will be examined from the perspective of achieving the organization’s goals. As a supply chain professional, you should understand the scope and complexity of problems faced by operations managers.
KEY TAKE-AWAYS:
Upon completion of this module candidates should be able to:
- Analyze, discuss and present case reports.
- Understand the nature of operations management in making tactical and strategic decisions for the organization.
- Identify and discuss operations transformation processes and relate them to operational conditions such as stages in the product life cycle (PLC).
- Explain the relationships between process flow, capacity, bottlenecks, variability, lead time and inventory.
- Apply appropriate tools to solve product and service quality problems and process improvement problems.
- Explain the basic elements of a lean production system (e.g., the Toyota Production System), value-added activity and elimination of waste in the system.
- Explain the project planning process, develop the work breakdown structure and network (and associated critical path) for a project, and use this to solve project-related problems.
- Discuss issues concerning the process of new product development, including the management of the prototyping and innovation process.
- Apply operations strategy, in the context of operational capabilities, philosophies of operations, performance frontiers, competitive position, capacity strategies and operations improvement strategies.
- Evaluate operations management at your organization.
INSTRUCTORS:
- Simon Brown
- Robert Greene
- Jolene Rennie